NM
Nyandano M
1 reviews | Active since Jul 2019
10 Jul 2019, 13:25
Policy
I was ******* into joining clientele by your agents and they didnt even explain what i was joining . I recieved this message, "Dear Client, thank you for choosing a Clientele Funeral Plan, Pol No ***. Rest assured knowing your loved ones will be taken care of when you are no longer around. Cover amount for the main member is R25000. Your first premium of R239.00 will be debited by 22 Jul. Regards, *** (142)", i want to cancel this policy since im a student and i cant afford
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
10 Jul 2019, 14:22Dear Samson M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Life
Best regards,
Clientele Life's reply10 Jul 2019, 14:22
Official
Dear Samson M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Life
Best regards,
Clientele Life's replyOfficial
10 Jul 2019, 14:32Dear NyandanoMadiba1,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Life
Best regards,
Clientele Life's reply10 Jul 2019, 14:32
Official
Dear NyandanoMadiba1,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Life
Best regards,
Clientele Life's replyOfficial
15 Jul 2019, 09:19Dear NyandanoMadiba1,
Thank you for raising your concerns with us. As per telephonic discussion, we have addressed all your concerns raised. It was found that you wanted to sign up for our Rewards Program and our consultant did inform you of the way forward. You confirm that at the moment you would like to cancel the policy. Should you want to continue with the policy you can contact us and we would gladly activate the plan for you again. We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Compliance Department
Thank you for raising your concerns with us. As per telephonic discussion, we have addressed all your concerns raised. It was found that you wanted to sign up for our Rewards Program and our consultant did inform you of the way forward. You confirm that at the moment you would like to cancel the policy. Should you want to continue with the policy you can contact us and we would gladly activate the plan for you again. We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Compliance Department
Best regards,
Clientele Life's reply15 Jul 2019, 09:19
Official
Dear NyandanoMadiba1,
Thank you for raising your concerns with us. As per telephonic discussion, we have addressed all your concerns raised. It was found that you wanted to sign up for our Rewards Program and our consultant did inform you of the way forward. You confirm that at the moment you would like to cancel the policy. Should you want to continue with the policy you can contact us and we would gladly activate the plan for you again. We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Compliance Department
Thank you for raising your concerns with us. As per telephonic discussion, we have addressed all your concerns raised. It was found that you wanted to sign up for our Rewards Program and our consultant did inform you of the way forward. You confirm that at the moment you would like to cancel the policy. Should you want to continue with the policy you can contact us and we would gladly activate the plan for you again. We trust you find this in order and that your query has been resolved, however, should you wish to contact us again please do not hesitate to do so. Yours sincerely,
Compliance Department
Best regards,