SD
Samantha D

1 reviews | Active since Oct 2020

24 Nov 2020, 21:06

PLEASE STOP COLD CALLING ME!!!!!!!!

Today, you company has phoned me, NOT ONCE, NOT TWICE, But 17 times..THAT IS HARASSMENT!!!!.Honestly, if it wasn’t for True Caller Blocking your calls, I would have lost my mind, I have been retrenched, I have NO MONEY, in other words, NO INCOME, SO Please, STOP PHONING ME....

0
Replies (3)
Clientele Life
Clientele Life's reply25 Nov 2020, 05:14
Official
Dear  Samantha D

We confirm receipt of the concerns. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further in the matter.

Yours sincerely,

Shanitha Hanuman 
Service Support Supervisor 
Clientele Life
SD
Samantha D's update25 Nov 2020, 09:08
Reviewer Update
It’s a brand new day, and the calls just keep on coming, from 07h30 this morning.....I’ve heard of aggressive marketing, but this is disturbing!!!!
Clientele Life
Clientele Life's reply07 Dec 2020, 08:16
Official
Dear  Samantha D,  

We would like to apologise for the inconvenience this has caused you.  
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. As per your request, we have removed your details from our database.
 
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist