JM
Jabulani M
1 reviews | Active since Jun 2021
24 Jan 2022, 22:03
Please pay my claim
I have sent my claim on 03 the January 2022 and i have not received any feedback and can the right people please help because i have submitted my required documents and this below people have not done they work or something please assist as soon as possible my number is *** From: Sazisiwe Ndwandwe Sent: 03 January 2022 11:34 To: Chantelle Chetty Subject: RE: ***
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Replies (2)
Clientele Life's replyOfficial
25 Jan 2022, 09:53Dear Jabulani M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply25 Jan 2022, 09:53
Official
Dear Jabulani M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
25 Jan 2022, 15:42Dear Jabulani M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and addressed all raised concerns regarding your encashment request, please be informed that the policy will only be successfully canceled after the invested amount has been paid as discussed.
We would like to take this moment to apologize for any oversights identified and we assure you that this is not the level of service we aim to offer our clients.
We would like to take this moment to apologize for any oversights identified and we assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time however, feel free to contact us should you require any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply25 Jan 2022, 15:42
Official
Dear Jabulani M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you and addressed all raised concerns regarding your encashment request, please be informed that the policy will only be successfully canceled after the invested amount has been paid as discussed.
We would like to take this moment to apologize for any oversights identified and we assure you that this is not the level of service we aim to offer our clients.
We would like to take this moment to apologize for any oversights identified and we assure you that this is not the level of service we aim to offer our clients.
We trust that this is all you require at this time however, feel free to contact us should you require any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life