ZCMM
Zilungile Carol Mygirl Memela
1 reviews | Active since Apr 2021
17 Jan 2023, 16:39
Please pay me
I would like to complain about clientele they didn't pay me while I was admitted for cellulitis, 3 doctors treated me, so they were all wrong? The casualty dr said it's cellulitis because of symptoms and the other 2 who treated me whilst I was in hospital were also wrong? Why they don't contact those Dr's and confirm? Please pay for my claim asap. Claim number S***.
Helpful (0)
Replies (5)0
Replies (5)
Clientele Life's replyOfficial
18 Jan 2023, 10:59Dear Zilungile carol mygirl M
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply18 Jan 2023, 10:59
Official
Dear Zilungile carol mygirl M
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and we apologize for the inconvenience this caused you.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely, Shanitha Hanuman
Service Support Supervisor
Clientele Life
ZCMM
Zilungile Carol Mygirl Memela's updateReviewer Update
19 Jan 2023, 08:37Good morning Clientele
I'm waiting for payment so please pay, I don't need stories.
Thank you
I'm waiting for payment so please pay, I don't need stories.
Thank you
ZCMM
Zilungile Carol Mygirl Memela's update19 Jan 2023, 08:37
Reviewer Update
Good morning Clientele
I'm waiting for payment so please pay, I don't need stories.
Thank you
I'm waiting for payment so please pay, I don't need stories.
Thank you
ZCMM
Zilungile Carol Mygirl Memela's updateReviewer Update
19 Jan 2023, 12:46Are these the fruits I'm receiving after being a loyal member from 2009? I thought things were changed at this company since they were running 🏃 away from paying years ago but now I'm starting to doubt. I thought you are the best these years but now... I'm confused.
ZCMM
Zilungile Carol Mygirl Memela's update19 Jan 2023, 12:46
Reviewer Update
Are these the fruits I'm receiving after being a loyal member from 2009? I thought things were changed at this company since they were running 🏃 away from paying years ago but now I'm starting to doubt. I thought you are the best these years but now... I'm confused.
ZCMM
Zilungile Carol Mygirl Memela's updateReviewer Update
20 Jan 2023, 11:35Dear Shanitha
I've never heard something from you since you responded here.
I've never heard something from you since you responded here.
ZCMM
Zilungile Carol Mygirl Memela's update20 Jan 2023, 11:35
Reviewer Update
Dear Shanitha
I've never heard something from you since you responded here.
I've never heard something from you since you responded here.
Clientele Life's replyOfficial
24 Jan 2023, 17:52Dear Zilungile carol mygirl M,
Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to take this opportunity to apologise for any inconvenience caused by the assessment of your claim. Please be informed that this is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor (Malebo Mokonyama) was in contact with you and outlines all raised concerns regarding the claim.
We trust that this is all you require at this time, however, if you should need any further assistance in this regard please feel free to contact us again.
Kind regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to take this opportunity to apologise for any inconvenience caused by the assessment of your claim. Please be informed that this is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor (Malebo Mokonyama) was in contact with you and outlines all raised concerns regarding the claim.
We trust that this is all you require at this time, however, if you should need any further assistance in this regard please feel free to contact us again.
Kind regards,
Claims Department
Clientele Life's reply24 Jan 2023, 17:52
Official
Dear Zilungile carol mygirl M,
Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to take this opportunity to apologise for any inconvenience caused by the assessment of your claim. Please be informed that this is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor (Malebo Mokonyama) was in contact with you and outlines all raised concerns regarding the claim.
We trust that this is all you require at this time, however, if you should need any further assistance in this regard please feel free to contact us again.
Kind regards,
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
At the outset, we would like to take this opportunity to apologise for any inconvenience caused by the assessment of your claim. Please be informed that this is not the level of service we aim to provide our clients and we assure you of our best intentions.
We confirm that our Claims Assessor (Malebo Mokonyama) was in contact with you and outlines all raised concerns regarding the claim.
We trust that this is all you require at this time, however, if you should need any further assistance in this regard please feel free to contact us again.
Kind regards,
Claims Department