1 reviews | Active since Feb 2018
please pay for my reversal charges
clientele has debited R295 from my bank account, I don't have any policies with them , if they could produce document or any voice recordings of me taking any policies with them I want my money I will reverse the transaction but I want them to pay for the bank charges
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
We have confirm receipt of the concerns raised.
By now you have been contacted by our Compliance Team and we have confirmed the solutions moving forward.
We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Dalene van Rayne
Supervisor
Compliance
We have confirm receipt of the concerns raised.
By now you have been contacted by our Compliance Team and we have confirmed the solutions moving forward.
We would like to apologise for any inconvenience caused in this regard.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,
Dalene van Rayne
Supervisor
Compliance