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NG
Nosiphiwo G

1 reviews | Active since Feb 2022

25 Apr 2022, 09:37

Please help me to get my refund back im not working. I got no food .if i can get this money. I gonna buy food for my children

<div>Hello i got problem cliend rewards never refund my money back. But they promise to refund on the 30th of march.</div>

0
Replies (3)
NG
Nosiphiwo G's update21 Apr 2022, 06:35
Reviewer Update
Clientele rewards are very bad.the took the money even if you already cancelled the policy
Clientele Life
Clientele Life's reply26 Apr 2022, 08:56
Official
Dear  Nosiphiwo G 

We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 

Shanitha Hanuman
Service Support Supervisor 
Clientele Life  
 
Clientele Life
Clientele Life's reply26 Apr 2022, 14:17
Official
Dear Nosiphiwo G,
  
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan. 
 
We have attempted to contact you on the cell phone number provided to discuss and address your complaint, but to no success. 
 
Please be informed that we will contact you again to assist you further regarding your complaint. 
 
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. 
 
Yours sincerely, 
 
Judith Mboweni 
Service Support Specialist
Clientele Life