BM
Bongimpilo M
1 reviews | Active since Oct 2021
25 Oct 2021, 09:28
Please cancel it for me and bring my money back
Clientele took my R250 unauthirised. I did'nt sign up for it ,and if i call they don't answer my calls or they direct me to their what'sApp which also doesn't help. Can you cancel this for me i swear i did not sign up for it and i need my money back. I do not work ,I'm not even a student i cannot afford this
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Replies (2)
Clientele Life's replyOfficial
25 Oct 2021, 09:37Dear Bongimpilo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply25 Oct 2021, 09:37
Official
Dear Bongimpilo M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
27 Oct 2021, 09:58Dear Bongimpilo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised.
We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind regards,
Market Conduct Team
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised.
We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind regards,
Market Conduct Team
Clientele Life's reply27 Oct 2021, 09:58
Official
Dear Bongimpilo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised.
We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind regards,
Market Conduct Team
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled and no further debit orders will be raised.
We would like to apologise for any inconvenience caused in this regard. We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so. Kind regards,
Market Conduct Team