Please cancel and refund me

Item: Clientele Life
Rating: 1
Author: Abednigo K

I was called by K****helo and she offered me a loan on a call and I accept it not taking it can be something else she misleaded me little did I knew it's something else and I called to cancel and they fooled me even today they still taking money on my account since from the 10th January 2025

Helpful (0)

Replies (2)

Clientele Life's replyOfficial

28 Apr 2025, 23:06

Dear Abednigo K,

We acknowledge receipt of the issues brought up and sincerely regret any inconvenience.

The appropriate department has been notified of your inquiry and will get in touch with you to offer assistance.

Yours sincerely,

Lindiwe Mabizela
Service Support Team Leader
Clientele Life

Clientele Life's reply28 Apr 2025, 23:06

Official

Dear Abednigo K,

Lindiwe Mabizela
Service Support Team Leader
Clientele Life

Clientele Life's replyOfficial

05 May 2025, 15:44

Dear Abednigo K,

At the outset I would like to apologize for the inconvenience caused regarding the concerns raised.

As per our discussion, I have provided feedback and also confirmed that a refund has been processed, and the funds should reflect in the account number we have on record later this evening or tomorrow morning.

I trust you find this in order, However, should you wish to contact us again please do not hesitate to do so.

Vusumuzi Dlamini

Services Recovery Specialist

Clientele Life

Clientele Life's reply05 May 2025, 15:44

Official

Dear Abednigo K,

At the outset I would like to apologize for the inconvenience caused regarding the concerns raised.

I trust you find this in order, However, should you wish to contact us again please do not hesitate to do so.

Vusumuzi Dlamini

Services Recovery Specialist

Clientele Life