VK
Vanessa K
1 reviews | Active since May 2021
28 Aug 2023, 12:49
phone call
I don't know how they got my detail but since half past 10 till now they have tried to call me 24 time it is BAD.
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Replies (2)
Clientele Life's replyOfficial
28 Aug 2023, 13:59Dear Vanessa K
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply28 Aug 2023, 13:59
Official
Dear Vanessa K
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
28 Aug 2023, 15:11Dear Vanessa K,
As you requested, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to Opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt-out by clicking the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply28 Aug 2023, 15:11
Official
Dear Vanessa K,
As you requested, we have removed your details from our database.
Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientele.co.za/ and scroll down.
Step 2: Select "Clientele Communications” under "Information"
Step 3: Follow the prompts to Opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt-out by clicking the following link: https://dmasa.org/page/register-opt-out-service
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life