1 reviews | Active since May 2013
****phobic Harassment By Promoters
I have just been harassed in Southgate Mall by promoters for Clientele Perks. One girl approached me in an offensive manner as I am a visibly *** person- but she did not address anyone else the same. As she did, she attracted a lot of attention from the rest of the promoters and then they all started joining in with her- cat calling me and causing a commotion around me and a lot of embarrassing and ****phobic attention. I am a potential customer, like anyone else in the mall, and I was singled out and mocked when I was minding my business. It is a very traumatic experience- I had to use a longer route back to my car. You can get video footage if there is surveillance and you’d see how they surrounded me, making fun of me. It was disgusting.
We genuinely regret any difficulty caused and acknowledge receiving the complaints raised.
Please be aware that the appropriate department has received your inquiry and will get in touch with you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We genuinely regret any difficulty caused and acknowledge receiving the complaints raised.
Please be aware that the appropriate department has received your inquiry and will get in touch with you to provide feedback.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Thank you for bringing this matter to our attention. We would like to take the opportunity to apologise for the service and manner that you were treated and can confirm this is not the type of service we provide our customer. The matter has been escalated to the management team and corrective steps has been taken to prevent this from happening again. Beauty Phillips from our Market Conduct department has been in contact with you and you acknowledged the feedback. Should you require further assistance please do not hesitate to contact us. Regards, Market conduct
Thank you for bringing this matter to our attention. We would like to take the opportunity to apologise for the service and manner that you were treated and can confirm this is not the type of service we provide our customer. The matter has been escalated to the management team and corrective steps has been taken to prevent this from happening again. Beauty Phillips from our Market Conduct department has been in contact with you and you acknowledged the feedback. Should you require further assistance please do not hesitate to contact us. Regards, Market conduct