PP
Philip P

1 reviews | Active since Nov 2014

13 Nov 2019, 14:16

Persistent unwanted telemarketing.

Despite requests to remove me from your lists I still get sms's trying telemarketing on me. I don't want your product and I don't want SMS's. please REMOVE me from your list.

0
Replies (3)
Clientele Life
Clientele Life's reply13 Nov 2019, 14:30
Official
Dear Philip P
 
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Siphesihle Rodolo

Service Support Specialist  
Clientele Life
Clientele Life's reply14 Nov 2019, 10:05
Official
Good day Philip,  We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

Our response to the matter refers:

We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions. The process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
 
 It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Kind regards,Vusumuzi Dlamini
Services Support Specialist 
 
 
 
PP
Philip P's update14 Nov 2019, 14:36
Reviewer Update
"Received" by you I assume you pay for the numbers. I cant see why I should cancel something I never asked for. You are basically spamming me.