SM
Sandile M
1 reviews | Active since Jun 2025
09 Jun 2025, 11:52
Perks Coupons Not Working, don't even bother signing up.
Good day Team
I have tried calling the Perks over the week and even tried the WhatsApp without any luck or attention. I'm trying to redeem my coupons; I always get an error message saying that coupons are not available try again, it only when I use one that it activates but redeeming them in a bulk then I still get the same error. Upon joining they promised that I can claim however coupons I want, If I can't access anything to see that Clientele really live up to its benefits I'd rather cancel this subscription. Cell number ***.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
23 Jun 2025, 13:57Dear Sandile M,
We confirm receipt of the concerns raised.
At the outset, we would like to apologize for the delay in responding to your query the inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised.
At the outset, we would like to apologize for the delay in responding to your query the inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply23 Jun 2025, 13:57
Official
Dear Sandile M,
We confirm receipt of the concerns raised.
At the outset, we would like to apologize for the delay in responding to your query the inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised.
At the outset, we would like to apologize for the delay in responding to your query the inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
23 Jun 2025, 15:23Dear Sandile M,
It is our pleasure to address your concerns. We apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please note that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please note that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Clientele Life's reply23 Jun 2025, 15:23
Official
Dear Sandile M,
It is our pleasure to address your concerns. We apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please note that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
It is our pleasure to address your concerns. We apologize for any inconvenience caused.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please note that we will contact you again to assist you further regarding your complaint.
We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life