MG
Moganathen G
1 reviews | Active since Sept 2026
03 Sept 2026, 09:47
Pensioners ****med by clientele field age
About 3 months back I was approached by 2 females 1 had a clientele card who had asked me if I was 60 + and in receipt of a sassa pension. I rep**** yes and then I was told that clientele together with checkers, pick and pay and boxer stores were giving vouchers to the value of 500 rand to seniors who qualified. In order to qualify I had to give them my ID no.and a picture of my face,which I did. That is all they required and told me that I would receive an sms shortly, to date no voucher.2months past 200 rand was taken from my pension before it could reach the bank.i been to sassa filled in a doc.to stop the debit but yesterday another debit went through, I contacted clientele but had no joy.plse advise me on my way forward. Thank you.
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Replies (3)0
Replies (3)
Clientele Life's replyOfficial
03 Sept 2026, 12:06Dear Moganathen G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply03 Sept 2026, 12:06
Official
Dear Moganathen G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
MG
Moganathen G's updateReviewer Update
09 Sept 2026, 09:29Hi.clientele you have not responded to me as per your telephonic conversation ,I awaited for your call the whole of Tuesday but you have failed as per your obligation. You have ****** my money but it is difficult for you to return it.my neighbour' with the same complaint is waiting as well.you have no pity on the vulnerable pensioners when you conduct these devious methods.we want our money back.plse be advised that I have escalated my experience with checkpoint.
MG
Moganathen G's update09 Sept 2026, 09:29
Reviewer Update
Hi.clientele you have not responded to me as per your telephonic conversation ,I awaited for your call the whole of Tuesday but you have failed as per your obligation. You have ****** my money but it is difficult for you to return it.my neighbour' with the same complaint is waiting as well.you have no pity on the vulnerable pensioners when you conduct these devious methods.we want our money back.plse be advised that I have escalated my experience with checkpoint.
Clientele Life's replyOfficial
09 Sept 2026, 11:47Dear Moganathen G,
Thank you for raising your concerns and bringing this matter to our attention. At the outset, we would like to apologise for any inconvenience this may have caused you and we assure you that necessary corrective measures will be taken. We confirm that we have investigated the concerns raised and Lungile Mathebula from our Market Conduct department has provided you with feedback. As per our telephonic discussion, we confirmed that the refund process was explained to you. We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. At the outset, we would like to apologise for any inconvenience this may have caused you and we assure you that necessary corrective measures will be taken. We confirm that we have investigated the concerns raised and Lungile Mathebula from our Market Conduct department has provided you with feedback. As per our telephonic discussion, we confirmed that the refund process was explained to you. We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Clientele Life's reply09 Sept 2026, 11:47
Official
Dear Moganathen G,
Thank you for raising your concerns and bringing this matter to our attention. At the outset, we would like to apologise for any inconvenience this may have caused you and we assure you that necessary corrective measures will be taken. We confirm that we have investigated the concerns raised and Lungile Mathebula from our Market Conduct department has provided you with feedback. As per our telephonic discussion, we confirmed that the refund process was explained to you. We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. At the outset, we would like to apologise for any inconvenience this may have caused you and we assure you that necessary corrective measures will be taken. We confirm that we have investigated the concerns raised and Lungile Mathebula from our Market Conduct department has provided you with feedback. As per our telephonic discussion, we confirmed that the refund process was explained to you. We trust you find this in order and that this matter was resolved to your satisfaction. Should you require any further assistance in this regard, please feel free to contact us again. Regards, Market Conduct