TM
Tanya M
1 reviews | Active since Jul 2012
24 Mar 2022, 08:46
Payment
Good Day My aunt passed away and her policy paid out into the estate but on the estate bank statement it does not reflect that payment came from Clientele. So we would like a statement showing the payment came from you guys to send to our lawyer
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Replies (4)0
Replies (4)
Clientele Life's replyOfficial
24 Mar 2022, 10:32Dear Tanya M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply24 Mar 2022, 10:32
Official
Dear Tanya M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
TM
Tanya M's updateReviewer Update
25 Mar 2022, 13:26Still no contact so I might only be assisted next week
TM
Tanya M's update25 Mar 2022, 13:26
Reviewer Update
Still no contact so I might only be assisted next week
Clientele Life's replyOfficial
05 Apr 2022, 13:07Dear Tanya M,
Thank you for raising your concerns and bringing this matter to our attention. We would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions We confirm that our Claims Assessor contacted you to confirm the outcome of the claim. Should you require any assistance in this regard please feel free to contact us directly.
Kind Regards.
Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions We confirm that our Claims Assessor contacted you to confirm the outcome of the claim. Should you require any assistance in this regard please feel free to contact us directly.
Kind Regards.
Claims Department
Clientele Life's reply05 Apr 2022, 13:07
Official
Dear Tanya M,
Thank you for raising your concerns and bringing this matter to our attention. We would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions We confirm that our Claims Assessor contacted you to confirm the outcome of the claim. Should you require any assistance in this regard please feel free to contact us directly.
Kind Regards.
Claims Department
Thank you for raising your concerns and bringing this matter to our attention. We would like to apologise for any delays you might have experienced in the assessment of your claim. This is not the level of service we aim to provide our clients and we assure you of our best intentions We confirm that our Claims Assessor contacted you to confirm the outcome of the claim. Should you require any assistance in this regard please feel free to contact us directly.
Kind Regards.
Claims Department
TM
Tanya M's updateReviewer Update
05 Apr 2022, 13:13Firstly when was called that's all lies never spoke to anyone from clientele up until today. So please don't come say one of your people called me. Your service is pathetic and very poor.
TM
Tanya M's update05 Apr 2022, 13:13
Reviewer Update
Firstly when was called that's all lies never spoke to anyone from clientele up until today. So please don't come say one of your people called me. Your service is pathetic and very poor.