1 reviews | Active since May 2020
Pay back the money money
They are very bad and they are misleading customers hence I even question those reviews that they seem to flaunt them on TV are genuine and real they seem desperate they debited my account twice and they recently asked me to send them my screenshots which I did forward to them.
In total they owe me 2XR375.00 and we are still fighting and Ms Nonhlanhla Gwenya told me there will be no further deductions and/or debits.
There's no order in that company, it's like a circus and I am not sure who's the Head clown.
To me how many people they doing this to them without recourse or not knowing what to do next, because even if you you change the card you charge by bank for the new card but your banking account details are still with them. Nobody cares as I didn't not receive phone call from them. Ms Ngwenya put it in writing assurances they are *****ing my money for entering my account without probably cause and/or underlying contract.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Thank you for raising your concerns with us. Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator at ***. The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct
Thank you for raising your concerns with us. Please note that if you are not satisfied with the outcome of the concerns raised you can direct your complaint to the office of the Independent Arbitrator at ***. The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle.
The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Market Conduct