GB
Godwin B
1 reviews | Active since Feb 2022
16 May 2024, 21:42
Pay back tge money
I had an investment., it was paid up., clientele asked me send banking details for encashment and I did., then they asked me for tge odl bank account and I sent it as well.., instead of paying me, they keep sending me emails and SMS to ask for tge same details., I think they are playing ganes instead of paying in a few days as promised., it's been weeks now
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
17 May 2024, 11:50Dear Godwin B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply17 May 2024, 11:50
Official
Dear Godwin B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
17 May 2024, 15:54Dear Godwin B, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Team Leader
Clientele Life
Clientele Life
Clientele Life's reply17 May 2024, 15:54
Official
Dear Godwin B, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan. We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success. Please be informed that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Lindiwe Mabizela Service Support Team Leader
Clientele Life
Clientele Life
GB
Godwin B's updateReviewer Update
17 May 2024, 19:46Thanks to Hello Peter., the two weeks struggle to get my money from Clientèle was resolved! They responded in 12hrs and paid me 5hrs after that. Hello Peter!
GB
Godwin B's update17 May 2024, 19:46
Reviewer Update
Thanks to Hello Peter., the two weeks struggle to get my money from Clientèle was resolved! They responded in 12hrs and paid me 5hrs after that. Hello Peter!
Clientele Life's replyOfficial
20 May 2024, 09:56Dear Godwin B,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader Clientele Life
Clientele Life's reply20 May 2024, 09:56
Official
Dear Godwin B,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader Clientele Life