Pathetic Service from Xolisile Hadebe. *********** Assessor!

Clientele Life is the most useless insurance company I have ever come across. Specifically Xolisile Hadebe... the Claims assessor who cannot even read a simple document. She made a big mess up with my husband's Claim. We sent her a bank statement that reflects the account number in which the money from the claim must be deposited into. Xolisile Hadebe didn't even bother to verify or even check the bank statement sent to her and went and deposited the money into an account that we specifically instructed her and her colleague Duncan Daws not to deposit the money into. She went and deposited the money into an old account after we personally drove to their offices and had our bank details updated. I am so frustrated. My husband was in hospital for 2 months... at the time he wasn't earning an income. His back account incurred a lot of errears as a result. We made arrangements with the bank with regards to making payments to cover the debts. The money from the Clientele hospital claim was supposed to be used for my husband's operations that he still needs to under go. He cannot go back to work unless he has the 2 operations. The money that was supposed to be used for this was deposited into the incorrect account and as a result he could not access the money to pay for the operations. Clientele and Xolisle Hadebe have the ordasity to tell us that my husband has benefited from the claim because they have paid our debts and errears. Clientele is not responsible for my husband's debts. No one asked you to settle them on his behalf. Now Xolisile and Clientele are using this reason to run away from the fact that the assessor DID NOT DO THE BASICS OF HER JOB. WE ARE IN THIS PREDICAMENT BECAUSE XOLISILE HADEBE CAN'T READ AND VERIFY A STUPID DOCUMNENT. You have done more damage than you can possibly imagine. Now my husband is stuck at home lifeless and not able to go work and start earning an income again. If Xolisile did her job... (which I see she is completely unable of doing as I'm not the first to write about her on Hello Peter) We would not be in this mess. Now my husband and I have to suffer because Clientele's employee could not do her job! We will be seeking legal action against Clientele. They better not even bother responding to this review. I just want to warn people about the useless service that Clientele Offers. USELESS!!