BH
Budridge H
1 reviews | Active since Nov 2019
01 Sept 2021, 09:37
Pathetic service
To whom this may concern
It's been 3 weeks I've been contacting clientele with regards to encashment with my ifa policy, and nobody contacting me!
Contact me ASAP or payout my policy
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
01 Sept 2021, 12:00Dear Budridge H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply01 Sept 2021, 12:00
Official
Dear Budridge H
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
01 Sept 2021, 14:39Dear Budridge H,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you regarding the above dispute and outlined the reason for the delay in the fund being paid.
We would like to apologize for the inconvenience caused and confirm that the funds will be paid within the next 24-48 working hours.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you regarding the above dispute and outlined the reason for the delay in the fund being paid.
We would like to apologize for the inconvenience caused and confirm that the funds will be paid within the next 24-48 working hours.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply01 Sept 2021, 14:39
Official
Dear Budridge H,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you regarding the above dispute and outlined the reason for the delay in the fund being paid.
We would like to apologize for the inconvenience caused and confirm that the funds will be paid within the next 24-48 working hours.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that we have contacted you regarding the above dispute and outlined the reason for the delay in the fund being paid.
We would like to apologize for the inconvenience caused and confirm that the funds will be paid within the next 24-48 working hours.
We trust that this is all you require at this time, however feel free to contact us again should you need any further assistance.
Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
BH
Budridge H's updateReviewer Update
01 Sept 2021, 20:19Thank you for your rapid response
BH
Budridge H's update01 Sept 2021, 20:19
Reviewer Update
Thank you for your rapid response