OM
Ole M
1 reviews | Active since Jun 2014
05 Jun 2015, 09:41
PATHETIC SERVICE EXPERIENCED FOR A NEW CLIENT
I've been with these idiots for only 2 months but I'm already gatvol. I'm paying premiums for a Paseka Mbele, someone I totally don't know, for R99 on random dates!! Mpho assured me this will be resolved and I should expect a call by Friday 29th May. Well, it's yet another Friday and I'm still waiting. These idiots don't give a **** about their clients. People advised me not to join them but I turned a blind eye. Next call will be to cancel this stupid policy. ****** ******!!!
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Replies (1)Clientele Life's replyOfficial
08 Jun 2015, 06:35Hello Ole-M,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Clientele Life's reply08 Jun 2015, 06:35
Official
Hello Ole-M,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
