MT
Mafedi T
1 reviews | Active since Nov 2019
26 Nov 2021, 13:11
Pathetic service
There has been a debit order that went off my account again and I asked you to cancel this investment of urs and give me my money... This is not what I have agreed to
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
27 Nov 2021, 16:44 Dear Mafedi T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply27 Nov 2021, 16:44
Official
Dear Mafedi T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
29 Nov 2021, 12:36Dear Mafedi T,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and addressed all raised concerns regarding the policy in question. Please be informed that further feedback will be provided to you as discussed.
Furthermore, the invested amount will be paid within the next 24-48 hours.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and addressed all raised concerns regarding the policy in question. Please be informed that further feedback will be provided to you as discussed.
Furthermore, the invested amount will be paid within the next 24-48 hours.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply29 Nov 2021, 12:36
Official
Dear Mafedi T,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and addressed all raised concerns regarding the policy in question. Please be informed that further feedback will be provided to you as discussed.
Furthermore, the invested amount will be paid within the next 24-48 hours.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
We confirm that we have contacted you and addressed all raised concerns regarding the policy in question. Please be informed that further feedback will be provided to you as discussed.
Furthermore, the invested amount will be paid within the next 24-48 hours.
We trust you find this in order. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life