AP
Angello P

1 reviews | Active since Mar 2009

20 Feb 2018, 17:58

Pathetic service

It seems like everyone working at clientele life does not know whats happening and they are always going to have someone else call you back. They never keep to their appointments and are always misinformed

0
Replies (2)
Clientele Life
Clientele Life's reply21 Feb 2018, 10:06
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Shanitha Hanuman

Service Recovery Supervisor

Clientele Life
Clientele Life's reply14 Mar 2018, 14:06
Official

We have confirm receipt of the concerns raised.

By now you have been contacted by our Compliance Investigator and we have confirmed the solutions moving forward.

We would like to apologise for any inconvenience caused in this regard.

We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.

Yours sincerely,

Dalene van Rayne
Supervisor
Compliance