KM
Kurt M
1 reviews | Active since May 2019
13 Mar 2024, 10:51
Pathetic all you do is take my money
Clientele loyalty for direct rewards is disgusting and am still awaiting 2 weeks now for Lebogang Monokoa manager to email me as thy wanted to call me and I requested email as anybody can call saying they are the manager.
I am still awaiting the details of the manager at Nu Metro as I could not retrieve movie tickets and had to pay out my own pocket then I get told my Leboganag that the manager from nu metro says I can still use the tickets how foolish can one be after all I had to use money out my own pocket for the tickets who is going to re-imburse me for that.
Helpful (0)
Replies (4)0
Replies (4)Clientele Life's replyOfficial
13 Mar 2024, 10:59Dear Kurt M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply13 Mar 2024, 10:59
Official
Dear Kurt M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
KM
Kurt M's updateReviewer Update
13 Mar 2024, 12:48I received an sms to contact a Kutlwano Tsoai please note all communication must come via email as I no longer trust you guys
KM
Kurt M's update13 Mar 2024, 12:48
Reviewer Update
I received an sms to contact a Kutlwano Tsoai please note all communication must come via email as I no longer trust you guys
Clientele Life's replyOfficial
13 Mar 2024, 12:56Dear Kurt M,
Please respond to the email we have sent so that we can be able to assist you accordingly.
Yours sincerely,
Kutlwano Tsoai
Service Support Team Leader
Clientele Life
Please respond to the email we have sent so that we can be able to assist you accordingly.
Yours sincerely,
Kutlwano Tsoai
Service Support Team Leader
Clientele Life
Clientele Life's reply13 Mar 2024, 12:56
Official
Dear Kurt M,
Please respond to the email we have sent so that we can be able to assist you accordingly.
Yours sincerely,
Kutlwano Tsoai
Service Support Team Leader
Clientele Life
Please respond to the email we have sent so that we can be able to assist you accordingly.
Yours sincerely,
Kutlwano Tsoai
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
15 Mar 2024, 14:38Dear Kurt M,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
The escalation process has been discussed should you not be satisfied with our feedback.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
The escalation process has been discussed should you not be satisfied with our feedback.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
Clientele Life's reply15 Mar 2024, 14:38
Official
Dear Kurt M,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
The escalation process has been discussed should you not be satisfied with our feedback.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
The escalation process has been discussed should you not be satisfied with our feedback.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Kutlwano Tsoai
Service Support Specialist
Clientele Life
