TP
Tessa P
1 reviews | Active since Nov 2020
21 Oct 2021, 19:02
Pathetic
Wost after sales service. I've sent several emails to them. No response whatsoever. To Desmond and Mam-Lil, I'd be ashamed to be associated with such loans sharks. 3 insurances later. Pathetic. They can't even call you back
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
22 Oct 2021, 08:53Dear Tessa P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply22 Oct 2021, 08:53
Official
Dear Tessa P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
22 Oct 2021, 14:01Dear Tessa P
Thank you for raising your concerns and affording us the opportunity to resolve them.
By now, you have been contacted telephonically by us to provide you with feedback, and the best possible way forward regarding the concerns raised. You confirmed that you were now satisfied with the feedback.
Furthermore, we would like to thank you for entrusting us with your policy and the feedback provided to us. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us. We however apologize for any inconvenience this must have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Service Support Specialist Clientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them.
By now, you have been contacted telephonically by us to provide you with feedback, and the best possible way forward regarding the concerns raised. You confirmed that you were now satisfied with the feedback.
Furthermore, we would like to thank you for entrusting us with your policy and the feedback provided to us. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us. We however apologize for any inconvenience this must have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Service Support Specialist Clientele Life
Clientele Life's reply22 Oct 2021, 14:01
Official
Dear Tessa P
Thank you for raising your concerns and affording us the opportunity to resolve them.
By now, you have been contacted telephonically by us to provide you with feedback, and the best possible way forward regarding the concerns raised. You confirmed that you were now satisfied with the feedback.
Furthermore, we would like to thank you for entrusting us with your policy and the feedback provided to us. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us. We however apologize for any inconvenience this must have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Service Support Specialist Clientele Life
Thank you for raising your concerns and affording us the opportunity to resolve them.
By now, you have been contacted telephonically by us to provide you with feedback, and the best possible way forward regarding the concerns raised. You confirmed that you were now satisfied with the feedback.
Furthermore, we would like to thank you for entrusting us with your policy and the feedback provided to us. We value your input with regard to the quality of our service and appreciate the time taken to share your experience with us. We however apologize for any inconvenience this must have caused you. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni Service Support Specialist Clientele Life