1 reviews | Active since Jan 2011
Numerous calls and rudeness
<p>A few weeks ago I requested a quote and a day later was called and told them I will not take up cover with them. Now I get calls continuously, been telling them over and over I am not interested, today I get a call from a lady speaking in Zulu, before I could finish saying anything she cut me off and droped call. That is rude and hope I don't get a callcall again because I feel it should have been noted that I have been assisted.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
We confirm that your complaint was investigated. We have attempted to contact you without success. We apologise for any inconvenience and confirm that your details have been removed from our database accordingly.
Regards,
Stephan Groenewald
Compliance
We confirm that your complaint was investigated. We have attempted to contact you without success. We apologise for any inconvenience and confirm that your details have been removed from our database accordingly.
Regards,
Stephan Groenewald
Compliance