KW
Karl W
1 reviews | Active since Jan 2018
26 Aug 2026, 12:49
Noxolo, was a great help in lodging a complaint
Noxolo, was a great help in lodging a complaint. She paid attention to my concern and was calm throughout the call. Complaint ***
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
26 Aug 2026, 12:51Dear Karl W,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Service Support
Clientèle Life
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply26 Aug 2026, 12:51
Official
Dear Karl W,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Service Support
Clientèle Life
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Service Support
Clientèle Life
KW
Karl W's updateReviewer Update
27 Aug 2026, 05:53Not sure if Noxolo, took down all the required information.
Received a call from Clientele Life wanting me to take out a Funeral Policy, I asked the lady what the monthly premium would be, based on my age she advised it would be in the region of R500.00 for R50 000.00 0r R100 000.00, (she wasn't making sense). She advised me of free vouchers for Shoprite and Checkers when I advised her that I would not be interested. She then went further to say I should sign up just to receive the vouchers. I advised her that I'm not that type of person who likes freebies, and it is ********* to do such things. She became rude and abrupt, telling me I don't want to listen to her, I then rep**** and she hung up the call. I am not sure if this is how Clientele managers their business, but I will not allow people to disrespect me as a person, regardless of color or age. Clientele should provide proper training and teach their staff telephone ethic, their staff should also be thought that respect is what sells the business, and that all people are equal. I called the Call Centre and spoke Noxolo and logged a complaint. Complaint *** given. I will also be seeking legal advice, as I did not consent to any company to share my personal and private information with any of their stakeholders and this is an infringement of the POPI Act.
Received a call from Clientele Life wanting me to take out a Funeral Policy, I asked the lady what the monthly premium would be, based on my age she advised it would be in the region of R500.00 for R50 000.00 0r R100 000.00, (she wasn't making sense). She advised me of free vouchers for Shoprite and Checkers when I advised her that I would not be interested. She then went further to say I should sign up just to receive the vouchers. I advised her that I'm not that type of person who likes freebies, and it is ********* to do such things. She became rude and abrupt, telling me I don't want to listen to her, I then rep**** and she hung up the call. I am not sure if this is how Clientele managers their business, but I will not allow people to disrespect me as a person, regardless of color or age. Clientele should provide proper training and teach their staff telephone ethic, their staff should also be thought that respect is what sells the business, and that all people are equal. I called the Call Centre and spoke Noxolo and logged a complaint. Complaint *** given. I will also be seeking legal advice, as I did not consent to any company to share my personal and private information with any of their stakeholders and this is an infringement of the POPI Act.
KW
Karl W's update27 Aug 2026, 05:53
Reviewer Update
Not sure if Noxolo, took down all the required information.
Received a call from Clientele Life wanting me to take out a Funeral Policy, I asked the lady what the monthly premium would be, based on my age she advised it would be in the region of R500.00 for R50 000.00 0r R100 000.00, (she wasn't making sense). She advised me of free vouchers for Shoprite and Checkers when I advised her that I would not be interested. She then went further to say I should sign up just to receive the vouchers. I advised her that I'm not that type of person who likes freebies, and it is ********* to do such things. She became rude and abrupt, telling me I don't want to listen to her, I then rep**** and she hung up the call. I am not sure if this is how Clientele managers their business, but I will not allow people to disrespect me as a person, regardless of color or age. Clientele should provide proper training and teach their staff telephone ethic, their staff should also be thought that respect is what sells the business, and that all people are equal. I called the Call Centre and spoke Noxolo and logged a complaint. Complaint *** given. I will also be seeking legal advice, as I did not consent to any company to share my personal and private information with any of their stakeholders and this is an infringement of the POPI Act.
Received a call from Clientele Life wanting me to take out a Funeral Policy, I asked the lady what the monthly premium would be, based on my age she advised it would be in the region of R500.00 for R50 000.00 0r R100 000.00, (she wasn't making sense). She advised me of free vouchers for Shoprite and Checkers when I advised her that I would not be interested. She then went further to say I should sign up just to receive the vouchers. I advised her that I'm not that type of person who likes freebies, and it is ********* to do such things. She became rude and abrupt, telling me I don't want to listen to her, I then rep**** and she hung up the call. I am not sure if this is how Clientele managers their business, but I will not allow people to disrespect me as a person, regardless of color or age. Clientele should provide proper training and teach their staff telephone ethic, their staff should also be thought that respect is what sells the business, and that all people are equal. I called the Call Centre and spoke Noxolo and logged a complaint. Complaint *** given. I will also be seeking legal advice, as I did not consent to any company to share my personal and private information with any of their stakeholders and this is an infringement of the POPI Act.