3f
343guiltyspark forerunner

1 reviews | Active since Mar 2019

30 Mar 2021, 15:42

Nothing but cold calling

Been telling your call Centre agents for4 months I'm not interested. 6 calls today alone. Can't even block you because you seem to have an endless amount of different numbers to call from. What does it for your company to understand I Am Not INTERESTED? ! Any prospect of me or my friends becoming a customer has gone.

0
Replies (5)
3f
343guiltyspark forerunner's update31 Mar 2021, 08:19
Reviewer Update
Loving how you both haven't responded and how you have already called me twice this morning.
Clientele Life
Clientele Life's reply31 Mar 2021, 10:24
Official
Dear Confused P
We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Judith Mboweni
Service Support Specialist
Clientele Life 

Best regards,

3f
343guiltyspark forerunner's update01 Apr 2021, 12:03
Reviewer Update
So 4 more calls on two new numbers despite me asking you again and again to remove my information. That seem OK to you? I can't even leave my phone off silent incase I am in a meeting. Remove it now, or I will take this further.
3f
343guiltyspark forerunner's update01 Apr 2021, 14:09
Reviewer Update
So now you want me to call you to sort this out?
Clientele Life
Clientele Life's reply15 Apr 2021, 11:11
Official
Dear Confused P
 Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further.  Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.  We trust you find this in order.  Regards Market Conduct  

Best regards,