lM
lungile M

1 reviews | Active since Nov 2017

23 Nov 2017, 13:26

Not willing to help

Not good and not interested in their insurance

0
Replies (2)
Clientele Life
Clientele Life's reply23 Nov 2017, 14:18
Official

Thank you for raising your concerns with us.

Your query has been forward to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist

Clientele Life
Clientele Life's reply23 Nov 2017, 14:22
Official

You raised concerns regarding the service you received.

At the outset we would like to apologise for any inconvenience caused in this regard.

As per our telephonic discussion we have addressed your concerns regarding the status on your policy and we have provided you with options to resolve this matter and you confirmed that you were happy with the solution we discussed.

We trust that this is all you require in this regard and we would like to thank you for providing us the opportunity to resolve this matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist