VN
VUYOKAZI N

1 reviews | Active since Jan 2026

22 Jan 2026, 15:26

Not very proactive

Mr Sikhumbuzo Mbhele from Clientele Life has been unreachable and the institution is making empty promises. If you send no reply emails what communication channels are we as your supposedly valued clients supposed to be serviced. I still kindly request being contacetd with regard to the debit order i sepcified in our previous communication. The investigator does have our contacts. Thnaks

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Replies (2)
Clientele Life
Clientele Life's reply22 Jan 2026, 21:05
Official
Dear Vuyokazi N,
                                                                       We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 
Yours sincerely, 

Market Conduct. 
 
Clientele Life
Clientele Life's reply26 Jan 2026, 11:32
Official
Dear Vuyokazi N, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards 

Market Conduct