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Lwazi N

1 reviews | Active since Apr 2017

08 Mar 2023, 08:32

Not sending the statement

Good day,

Clientele never send you the statement of the policy when via the e-mail when you request it.

Regards

0
Replies (4)
Clientele Life
Clientele Life's reply08 Mar 2023, 13:07
Official
Dear  Lwazi N 

We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
         Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
        
 Yours sincerely,  Shanitha Hanuman
 Service Support Supervisor 
 Clientele Life   
Clientele Life
Clientele Life's reply08 Mar 2023, 16:00
Official
Dear Lwazi N, 
 We confirm that we have made contact with you to provide you with feedback regarding the concerns raised. 
       We hereby confirm that we have sent the requested document to your email address as discussed telephonically.

We sincerely apologise for any inconvenience that you may have experienced. 
 We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 Yours sincerely, 
Maria Mokhuabane
Service Support Specialist
LN
Lwazi N's update08 Mar 2023, 20:29
Reviewer Update
Thank you for the assistance.
Clientele Life
Clientele Life's reply09 Mar 2023, 14:41
Official
Dear  Lwazi N  

We confirm receipt of your response and it was a pleasure assisting you. 

 Yours sincerely, 
Maria Mokhuabane
Service Support Specialist