C
Cynthia
1 reviews | Active since Dec 2025
22 Dec 2025, 09:06
Not bad but improve ...
Not bad but improve clients claims when you had received all the required documents NOT to delay us and become frustrated in the process
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Replies (2)
Clientele Life's replyOfficial
22 Dec 2025, 09:44Dear Cynthia,,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply22 Dec 2025, 09:44
Official
Dear Cynthia,,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
23 Dec 2025, 11:31Dear Cynthia,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan and Ultimate Foundation Plan.
We would want to express our heartfelt regret for any inconvenience or misunderstanding you may have experienced. As per our telephonic conversation, we can confirm that both your encashments have been paid.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan and Ultimate Foundation Plan.
We would want to express our heartfelt regret for any inconvenience or misunderstanding you may have experienced. As per our telephonic conversation, we can confirm that both your encashments have been paid.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Clientele Life's reply23 Dec 2025, 11:31
Official
Dear Cynthia,
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan and Ultimate Foundation Plan.
We would want to express our heartfelt regret for any inconvenience or misunderstanding you may have experienced. As per our telephonic conversation, we can confirm that both your encashments have been paid.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Wealth Plan and Ultimate Foundation Plan.
We would want to express our heartfelt regret for any inconvenience or misunderstanding you may have experienced. As per our telephonic conversation, we can confirm that both your encashments have been paid.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life