1 reviews | Active since Jul 2014
NONE COMPLIANCE
Dear Clientele
I am so dissapointed that you have such poor service and how you conduct your business, unfortunately for me I have been dealing with Judith Mboweni and my quiery is still not resolved.
If your staff member made an error you need to take full responsibility and account. I will no longer tolerate this delaying tactics.
Should this matter not be resolved today I have no other alternative but to refer this matter to the Financial Services Board for adjudication and it is my opinion that it will be ruled in my favour.
I have already contacted the Financial Services Board and in position of their forms and waiting for your refute letter.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Best regards,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Best regards,
Dear KUT
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We confirm that we have since provided you with telephonic and a written response.
Should you not be satisfied with the outcome of our investigation, kindly follow the internal escalation process which is outlined in the written response sent to the requested, email address.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,Shanitha Hanuman
Supervisor
Client Services – Service Support
Best regards,
Dear KUT
We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We confirm that we have since provided you with telephonic and a written response.
Should you not be satisfied with the outcome of our investigation, kindly follow the internal escalation process which is outlined in the written response sent to the requested, email address.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Yours sincerely,Shanitha Hanuman
Supervisor
Client Services – Service Support
Best regards,