CC
Candice C
1 reviews | Active since Aug 2020
05 Jan 2022, 13:45
Non stop sales calls
This is becoming ridiculous, I asked for my number to be removed from your data base, and still I have been receiving calls non stop. If this goes on I will be making a case of harassment. The agents calls at 8am in the morning when Im still sleeping. No one makes notes on the accounts and they dont do as they are told by a customer. REMOVE MY DETAILS A.S.A.P
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Replies (2)
Clientele Life's replyOfficial
05 Jan 2022, 13:52Dear Candice C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply05 Jan 2022, 13:52
Official
Dear Candice C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
05 Jan 2022, 15:32Dear Candice C,
As per your request, we have requested for your details to be removed from our database.
However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button.
Step 2: Type in “Opt-Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Clientele Life's reply05 Jan 2022, 15:32
Official
Dear Candice C,
As per your request, we have requested for your details to be removed from our database.
However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
Please note that you can also follow the below steps to Opt-Out:
Step 1: Go to https://clientelemobi.co.za/privacy-options/ and click on the search button.
Step 2: Type in “Opt-Out” and select “Clientele Communication”
Step 3: Follow the prompts to opt-out of receiving marketing content.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org
We would like to apologize for the inconvenience this has caused you.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life
Yours sincerely,
Judith Mboweni
Service Support Specialist
Clientele Life