TS
Tamara S
1 reviews | Active since Oct 2016
30 Jul 2024, 19:11
Non existent service
I sent an email yesterday enquiring if someone could direct my query to the correct department. No answer. I wish to cancel my perks policy as it does absolutely nothing for me. If the service I haven't received so far is a reflection of your company I will make it my mission to expose you on every social media platform I can think of, then Google those I don't know about. You were quick to take my money but do not have the manners to respond.
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Replies (2)
Clientele Life's replyOfficial
31 Jul 2024, 13:32Dear Tamara S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply31 Jul 2024, 13:32
Official
Dear Tamara S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
31 Jul 2024, 14:09Dear Tamara S,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that your Clientele Perks plan has been cancelled as per your request. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that your Clientele Perks plan has been cancelled as per your request. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
Clientele Life's reply31 Jul 2024, 14:09
Official
Dear Tamara S,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that your Clientele Perks plan has been cancelled as per your request. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that your Clientele Perks plan has been cancelled as per your request. Please note that the letter confirming your policy cancellation has been sent to the email address you provided during our telephone conversation.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindokuhle Nhlengethwa
Service Support Specialist
Clientele Life