cM
carol M
1 reviews | Active since Mar 2013
09 Sept 2021, 09:21
No response to funeral cover claim
I lost a parent. Been trying to claim from Clientele to cover funeral costs. They don't respond for over 2 months. Am sent to one consultant to the other and no one helps. Meantime am being harassed by their brokers to take a cover. Who does that to people at such a critical time. I am so disappointed
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Clientele Life's replyOfficial
09 Sept 2021, 11:30Dear Carol M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply09 Sept 2021, 11:30
Official
Dear Carol M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life