KM
Katlego M
1 reviews | Active since Dec 2016
21 Jan 2026, 23:34
No response: Purchased vouchers not sent
No response on emails, their system made me buy 2 times Vouchers because it kept saying transaction/payment not successful meanwhile deducting twice on my bank account to date the vouchers that we purchased 23 December not yet issued which they will probably say they expire tomorrow I will be logging a dispute with the ombudsman
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Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
22 Jan 2026, 06:55Dear Katlego M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's reply22 Jan 2026, 06:55
Official
Dear Katlego M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Market Conduct.
Clientele Life's replyOfficial
22 Jan 2026, 07:12Dear Katlego M,
Please kindly confirm the policy number lined to the review as we are unable to trace any policies with the details provided.
Regards,
Please kindly confirm the policy number lined to the review as we are unable to trace any policies with the details provided.
Regards,
Clientele Life's reply22 Jan 2026, 07:12
Official
Dear Katlego M,
Please kindly confirm the policy number lined to the review as we are unable to trace any policies with the details provided.
Regards,
Please kindly confirm the policy number lined to the review as we are unable to trace any policies with the details provided.
Regards,
KM
Katlego M's updateReviewer Update
04 Feb 2026, 08:44Good Morning
Thank you for loading the vouchers, its a pity it had to take a bad review to be attended.
Thank you I appreciate
Best Wishes
Thank you for loading the vouchers, its a pity it had to take a bad review to be attended.
Thank you I appreciate
Best Wishes
KM
Katlego M's update04 Feb 2026, 08:44
Reviewer Update
Good Morning
Thank you for loading the vouchers, its a pity it had to take a bad review to be attended.
Thank you I appreciate
Best Wishes
Thank you for loading the vouchers, its a pity it had to take a bad review to be attended.
Thank you I appreciate
Best Wishes
Clientele Life's replyOfficial
04 Feb 2026, 08:50Dear Katlego M,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely,
Market Conduct
Clientele Life's reply04 Feb 2026, 08:50
Official
Dear Katlego M,
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely,
Market Conduct
We value our client's input with regard to the quality of our service and appreciate the time taken to share your experience with us. We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients.
We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback. Please do not hesitate to contact us should you have any further queries. Yours sincerely,
Market Conduct