1 reviews | Active since Aug 2016
No Hospital Payout -Useless Cover
<p>My Husband was Hospitalised at the beggining of June for over a week after being discharged he send the form for payout.He's been waiting since then and no form of communication was made with him since .What a useless cover .Ill never take any policy with Clientele ,worst company ever .</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Than you for raising your concerns and bringing this matter to our attention.
As per our telephone conversation, the claim will only be assessed once we receive all the relevant documents. This was explained to the policy holder on 13 June 2016.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Regards
Pamela Zondi
Assistant Manager Claims
Than you for raising your concerns and bringing this matter to our attention.
As per our telephone conversation, the claim will only be assessed once we receive all the relevant documents. This was explained to the policy holder on 13 June 2016.
We trust you find this in order, however should you require any further assistance in this regard, please feel free to contact us again.
Regards
Pamela Zondi
Assistant Manager Claims