EC
Emmanuel C

1 reviews | Active since Apr 2025

16 Apr 2025, 16:14

No customer service

I have been with the company since 2016.they are very expensive for nothing.they can't resolve a simple matter that I have been struggling with since January 2025 to date.i want to debit check my account but they can't seem to get it right.im so ****ed

0
Replies (2)
Clientele Life
Clientele Life's reply17 Apr 2025, 09:21
Official
Dear  Emmanuel C, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
        
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
                  
Yours sincerely,  
  Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply23 Apr 2025, 10:41
Official
Dear Emmanuel C, 

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

This is to confirm that on even day I have assisted you to approve the Debi check mandate for your Clientele Policy.

Furthermore, I would like to apologize for the time this matter took to be resolved.

I hope you find this in order and should you want to contact us again, kindly call on *** or email *** 

Kind regards,Vusumuzi DlaminiServices Recovery Specialist