No cancellation and no payback of deductions

I took out a policy with Clientele in 2007 and started as a consultant ans sales person for IFA. Due to working conditions I could not go on working but kept my policy.

In 2022 I want to buy of my policy for funds for my childs study fees but unfortunately they refuse due to soft talks like there will be a cashback ext and if policy reach a certain value it cannot be cash out.

So in May 2024 I cancel ❌ my policy per email.

They kept on deducting my policy even though I cancel it at head office and district against my salary.

I even send them my salary advices.

How long do I have to wait for my monthly payment of R603.68 x 2 to be paid back for June and July 2024 because I already cancelled my policy on 18 May so the 30 notice was 18 June and then 18 July 2024.

They keep on saying and explaining the fact of 30 days to score out of this deal in paying back only one payment

I personally think it is theft so i already gave my statement to the ***** anti *******ion unit just awaits the payment date to see what you are paying back then I will give them orders.

Well unfortunately since 18 may only one letter and no payback.

Telephonically they want to pay back one deduction for July but not for June. According to me its theft

They advertise on TV, media ext how good there products are but believe me they rob the poor that's why there are sceaming and *****ing. When you write a negative remark they thread you with lawyers and always send you a feedback of ...we refer it to right department.

Well 2morrow I will open a theft and ***** case at the SAPS

Thanks in advance

M Brewis