TM
Thandeka M

1 reviews | Active since Mar 2025

02 Mar 2025, 09:56

Never join Clientele Perks

Clientele Perks is a ****. No real rewards . They only debit your account and when you write emails to cancel they just ignore you. I got one email from useless Londeka Shabangu asking if I'm sure I want to cancel , I did tell her I wanna. Never heard from anyone again. They still debit my account 😒. Huge ****

0
Replies (2)
Clientele Life
Clientele Life's reply03 Mar 2025, 08:24
Official
Dear Thandeka M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely,  

Lindiwe Mabizela
Service Support Team Leader
Clientele Life 

Best regards,

Clientele Life
Clientele Life's reply10 Mar 2025, 15:16
Official
 Dear Thandeka M,   At the outset I would like to apologize for the inconvenience caused regarding  the concerns raised.  This communication serves as a confirmation that the client was contacted on the 3rd March 2025 and assisted in cancelling the policy she had with us..  Furthermore , the client was informed that there will be no more debit orders going off her account as from the month of April 2025.  I  trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.   Kind Regards Services Recovery Specialist Vusi Dlamini 

Best regards,