T
Thelma

1 reviews | Active since Sept 2025

18 Sept 2025, 10:11

Need to hire people ...

Need to hire people who doesn't lie to people to get insensitive

0
Replies (2)
Clientele Life
Clientele Life's reply18 Sept 2025, 10:29
Official
Dear Thelma,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 
Clientele Life
Clientele Life's reply19 Sept 2025, 09:18
Official
Dear Thelma , 

We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Skhumbuzo Mbele. 

We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so.  Regards, Market Conduct