JR
JOHANNE R
1 reviews | Active since Jul 2016
18 Aug 2026, 10:34
Need my money back
2nd July 2026, R210 was deducted from my account without my consent and I would like to have it reversed with immediate effect. I have no dealings with Clientele and I am surprised where they got my banking details and I have no idea why they deducted that money. My name is Samuel Oupa Radebe, ID ***
Helpful (0)
Replies (3)0
Replies (3)
Clientele Life's replyOfficial
18 Aug 2026, 11:16Dear JOHANNE R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
Clientele Life's reply18 Aug 2026, 11:16
Official
Dear JOHANNE R,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Service Support
Clientèle Life
JR
JOHANNE R's updateReviewer Update
18 Aug 2026, 11:40Thanks for your quick response, I hope to hear from you again soon
JR
JOHANNE R's update18 Aug 2026, 11:40
Reviewer Update
Thanks for your quick response, I hope to hear from you again soon
Clientele Life's replyOfficial
08 Sept 2026, 12:36Dear JOHANNE R,
Thank you for raising your concerns and bringing this matter to our attention.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct
Clientele Life's reply08 Sept 2026, 12:36
Official
Dear JOHANNE R,
Thank you for raising your concerns and bringing this matter to our attention.
Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards,
Market Conduct