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PALESA M

1 reviews | Active since Aug 2022

26 Aug 2022, 05:29

Need a refund

I've cancel my policy but still they debted the money

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Replies (2)
Clientele Life
Clientele Life's reply26 Aug 2022, 10:18
Official
Dear Palesa M 
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,
Shanitha Hanuman
Service Support Specialist
Clientele Life  
Clientele Life
Clientele Life's reply26 Aug 2022, 10:48
Official
Dear Palesa M

We confirm that we made contact with you to provide feedback regarding the concerns raised.  At the outset we would like to apologize for the inconvenience caused.  As per our telephonic discussion, we have explained our refunds process and confirmed our turn around time.   It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. 

Kyle Naidoo
Service Support Specialist
Clientele Life