TM
Tshepang M

1 reviews | Active since Dec 2023

19 Dec 2023, 11:42

Need a cancellation

Very bad they deducting money from my acc and i dont remember taking anylife cover with them when i call them to cancel they give me run arounds

0
Replies (5)
Clientele Life
Clientele Life's reply19 Dec 2023, 15:55
Official
Dear Tshepang M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
 
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
          
Yours sincerely,
 Lindiwe Mabizela
Service Support  Specialist
Clientele Life 
TM
Tshepang M's update22 Dec 2023, 21:15
Reviewer Update
I have heard this before but i hope you will sort this one out coz i even have prove that since from March iv been trying to cancel this and get my refund but instead of the cancellation i get more deduction every month since march
Clientele Life
Clientele Life's reply04 Jan 2024, 10:24
Official
Dear Tshepang M, 

Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further.  Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.  We trust you find this in order.  Regards,  Market Conduct        
TM
Tshepang M's update05 Jan 2024, 12:47
Reviewer Update
Call this number ***
I hope this will be sorted
TM
Tshepang M's update13 Jan 2024, 14:41
Reviewer Update
Still no reply till today but ur busy deducting why are u ****ing people we work hard for this money