KS
Keabetswe S
1 reviews | Active since Jan 2021
13 Jan 2021, 02:14
My number is AF907204
I want to cancel my IFA Policy because I didn't receive much information about it , and I didn't know that there will be any deductions. I'm still a student and I can't affort to pay IFA Monthly my number is AF907204
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Replies (2)
Clientele Life's replyOfficial
13 Jan 2021, 09:12Dear Keabetswe S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply13 Jan 2021, 09:12
Official
Dear Keabetswe S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
13 Jan 2021, 15:14Dear Keabetswe S,
At the outset, I would like to apologize for the inconvenience caused regarding this matter.
As per our discussion on even day, the necessary feedback was provided regarding the status of your policy.
Furthermore, I confirmed that your request had been actioned and also informed you of the notification message that will be sent confirming that your request was processed.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life
At the outset, I would like to apologize for the inconvenience caused regarding this matter.
As per our discussion on even day, the necessary feedback was provided regarding the status of your policy.
Furthermore, I confirmed that your request had been actioned and also informed you of the notification message that will be sent confirming that your request was processed.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life
Clientele Life's reply13 Jan 2021, 15:14
Official
Dear Keabetswe S,
At the outset, I would like to apologize for the inconvenience caused regarding this matter.
As per our discussion on even day, the necessary feedback was provided regarding the status of your policy.
Furthermore, I confirmed that your request had been actioned and also informed you of the notification message that will be sent confirming that your request was processed.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life
At the outset, I would like to apologize for the inconvenience caused regarding this matter.
As per our discussion on even day, the necessary feedback was provided regarding the status of your policy.
Furthermore, I confirmed that your request had been actioned and also informed you of the notification message that will be sent confirming that your request was processed.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life