My mum had an issue with clientele were my pension money was being deducted with her approval

My mum had an issue with clientele were my pension money was being deducted with her approval. We called clientele to report the issue. The 1st agent who captured the case was friendly and gave us a reference to follow and promised she will raise case for investigation and we will be contacted after 10days. Another agent Rhandzu Manganyi (investigator) did contact my mum after, she was very patient and friendly, she tried by all means to make sure that she understands the problem, even after my mum didn’t believe that this is true (she thought it’s a **** again) but she kept on callling to explain to her that she is trying to help her. She then reached out to me (son), to explain reasons for calling my mum. I then explained to my mum that she is legit. They then continued with the call and resolved the issue for my mum. I would like to thank her (Rhandzu Manganyi) for going over and above in trying to help my mum. She will be refunded all her money back. ⭐️ ⭐️⭐️⭐️⭐️