1 reviews | Active since May 2016
my debit order
<p>Why is it that clientelle take my money before the paydate which is the 25th they allready deduct the money the 21st instead of the 25th I want my money back. Now I dont have any untill the 25th its nonsense and its not the first timec</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
At the outset we would like to apologise for any inconvenience caused regarding the early debit order.
By now we have contacted Mr Williams and provided him with feedback regarding the early debit order and the delay in receiving the policy documents.
Mr Williams has confirmed that he is satisfied with the outcome and we would like to thank you for providing us the opportunity to resolve this matter.
We trust you find this in order, however should you require any further assistance please do not hesitate to contact us again.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
At the outset we would like to apologise for any inconvenience caused regarding the early debit order.
By now we have contacted Mr Williams and provided him with feedback regarding the early debit order and the delay in receiving the policy documents.
Mr Williams has confirmed that he is satisfied with the outcome and we would like to thank you for providing us the opportunity to resolve this matter.
We trust you find this in order, however should you require any further assistance please do not hesitate to contact us again.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,