SM
Siyabonga M

1 reviews | Active since Mar 2022

22 Mar 2022, 10:19

Mr Siyabonga Mkhize

I Would like to cancel all the duplicate subscriptions,it was a mistake that was done by a clientele guy who was helping me in Town.i want to cancell all the debit from my Capitec account.my number is ***

0
Replies (2)
Clientele Life
Clientele Life's reply22 Mar 2022, 12:16
Official
Dear  Siyabonga M,
We confirm receipt of the concerns raised.
      Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely, 

Siphesihle RodoloService Support Specialist 
Clientele Life
Clientele Life
Clientele Life's reply23 Mar 2022, 09:05
Official
Dear  Siyabonga M,

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that we have contacted you and outlined all raised concerns regarding the policy you have recently signed up for with the company.

Please be informed that the policy has been successfully canceled as per request and we have also communicated how the grace refund process works upon a successful debit order.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require further assistance please feel free to contact us. 

Yours Sincerely,

Siphesihle RodoloService Support Specialist 
Clientele Life