AW
Anton W

1 reviews | Active since Feb 2025

25 Feb 2025, 11:15

Most Annoying Calls

Clientèle constantly bombards customers with daily robocalls, which has become extremely frustrating. This relentless calling needs to stop, and the company should face penalties for these intrusive and unwanted calls.

0
Replies (2)
Clientele Life
Clientele Life's reply25 Feb 2025, 11:16
Official
Dear  Anton W, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely,  

Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply25 Feb 2025, 11:25
Official
Dear Anton W, 

As per your request, we have removed your details from our database. 

Kindly note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list. 

Please note that you can also follow the below steps to Opt-Out: 

Step 1: Go to https://clientele.co.za/ and scroll down. 

Step 2: Select "Clientele Communications” under "Information" 

Step 3: Follow the prompts to opt-out of receiving marketing content. 

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMASA. More information on this can be found at www.dmasa.org and you may register to Opt out by clicking the following link: https://dmasa.org/page/register-opt-out-service 

We would like to apologize for the inconvenience this has caused you. 

We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 

Yours sincerely, 

Nonhlanhla Ngwenya
Service Support Specialist
Clientele Life