1 reviews | Active since Feb 2013
Most annoying call center ever... Calls everyday
I have now had it with the phone calls I get from clientele everyday. Some of the sales ppl are so rude even if I wanted to buy anything I wouldn't coz their attitude stinks they even argue and get angry with u, what the hell kind of staff do u guys hire? they slam the phone down when they hear u not interested or u tell them to stop calling or to take u off the data base. I mean u calling me and u have the nerve to slam the phone down on me. Anyways please stop calling me it's annoying I don't want to buy anything never will. I see lots of ppl have been complaining about the same thing. I suggest you give me all your call center numbers so I can block them all. I've blocked 3 so far send me the rest. BTW was forced to add a star... But actually no stars for u guys
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for further investigation and we will be in contact to assist you further.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for further investigation and we will be in contact to assist you further.
Yours sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns.
At the outset we would like to apologise for any inconvenience caused. We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken.
We refer to the telephonic discussion with our Investigator (Thandeka Ncala) and confirm that this matter has been referred to our Marketing and Media Department who receives their data from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
Furthermore, we confirm that your details have been removed from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the ‘Do Not Contact’ list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national ‘Do Not Contact’ list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require any further assistance, please feel free to contact us again.
Dalene van Rayne
Supervisor
Compliance
Thank you for raising your concerns.
At the outset we would like to apologise for any inconvenience caused. We assure you this is not the level of service we aim to provide our clients and the necessary corrective measures will be taken.
We refer to the telephonic discussion with our Investigator (Thandeka Ncala) and confirm that this matter has been referred to our Marketing and Media Department who receives their data from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
Furthermore, we confirm that your details have been removed from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the ‘Do Not Contact’ list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national ‘Do Not Contact’ list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you find this in order and that this matter has been resolved to your satisfaction. Should you require any further assistance, please feel free to contact us again.
Dalene van Rayne
Supervisor
Compliance