CS
Chris S

1 reviews | Active since Jan 2017

15 Aug 2018, 18:58

Most annoying and dishonest people

I am getting spammed with calls from these damn people! The phone me sometimes twice a day and even in the evenings. I have never done, nor will I ever do any kind of business with them. I have also never even shown any interest in doing any business with these people. When you ask them where they got your number, they say "their database". HOW THE HELL DID MY NUMBER GET INTO THEIR DATABASE?? I am sick and tired of these ****** people phoning me.

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Replies (2)
Clientele Life
Clientele Life's reply16 Aug 2018, 07:49
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Service Support Specialist

Clientele Life
Clientele Life's reply01 Sept 2018, 13:44
Official

Dear chrisvanz

We confirmed that your contact details have been blacklisted on our system as per request.

It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.

As per your request we have removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.

We trust you find this in order, however should you require any further assistance please feel free to contact us again.

Yours sincerely,

Lindiwe Mabizela

Service Recovery Specialist